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General Information

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Emergencies

Cunninghame Arm Medical Centre is fully equipped to handle a full range of adult and paediatric emergencies.

New Patients

New patients will be booked for a long consultation to enable a full history to be taken.

Longer Consultations

If you feel you need more time with your doctor or have more than one problem to discuss with them, you can request a double appointment when you are making your booking. We encourage this to minimise waiting time to see the doctor.

Recall/Reminder System

Patients are placed on our recall/reminder system for follow ups, pap smears, skin checks, diabetes and other health issues.

Telehealth

Video reviews with specialists can be arranged upon request.

Home Visits

Doctors are able to provide home visits in some circumstances by arrangement

On-Call Service

Cunninghame Arm Medical Centre offers an on-call service for emergencies until 9.00pm. Doctors can be contacted for emergencies by telephoning 5155 2300 and following the instructions in the message.

Prescription Requests

Prescriptions will only be issued in consultation with the doctor. Remember to bring all script requests to your visit.

Infection Control

All needles and surgical instruments used in the practice are either disposable or sterilised by autoclaving for each and every patient.
Frequently Asked Questions

You have a question? We have an answer.

How do I book an appointment?

Please call us to book an appointment or book online through HotDoc.

In an emergency, please call 000. If you have an urgent concern that is not an emergency, please notify reception when you call us and your concern will be triaged appropriately.

If you feel you need more time with your doctor or have more than one issue to discuss with them, please request a longer consultation to allow enough time to address your concerns.

Do you accept new clients?

Yes! We welcome new patients and visitors to the practice.

When do I have to arrive for my appointment?

Please arrive a few minutes early to allow sufficent time to check in. If you are a new patient, please arrive 15 minutes early to complete your registration.

We endeavour to run on time, but our reception staff will notify you if our doctors are running late.

What are your fees?

See our fees below. Cunninghame Arm Medical Centre operates as a private medical practice. Consultation fees are outlined below. Our standard appointment length is 15 minutes, with longer appointments available on request.

Indigenous patients, patients who hold a Dept of Veterans’ Affairs Gold Card and (in most circumstances) all children will attract Medicare rebate only for normal consultations.   

Accounts for work related injuries (Work Cover) or motor vehicle related injuries (Transport Accident Commission, TAC) are the responsibility of the patient.

If you have a current Workcover or TAC claim number, we can forward your account directly to the insurer.

Please note that some procedures or tests performed by your doctor may incur an extra charge in addition to the usual consultation fee.  You will be informed of the extra charge when applicable.

Some services provided by the practice do not attract a Medicare rebate. Examples are outlined below. You will be informed of the charge for these services at the time of appointment.

There will be no out of pocket expenses for Immunisation appointments.

If the vaccines are not provided as part of the standard immunisation schedule, you may be required to see you doctor first for a prescription to enable you to purchase the vaccine from a pharmacy.  This applies particularly to travel immunisations.  Yellow Fever vaccines will require special arrangements.  

Can I just request a script?

Please book an appointment with your doctor to discuss ongoing prescriptions.

Standard Consultation
Weekday

20 minutes or less

Standard Fee: $103
Rebate: $43.90

Longer Consultation
Weekday

20-40 minutes

Standard Fee: $166
Rebate: $84.90

Prolonged Consultation
Weekday

40-59 minutes

Standard Fee: $231
Rebate: $125.10

Prolonged Consultation
Weekday

60+ minutes

Standard Fee: $320
Rebate: $202.65

Saturday Consultations

All Saturday Consultations will be charged at a rate of $110 per Adult, $100 per child. Rebate $43.90